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Sploot Veterinary Care - RiNo

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 831 Google reviews · How we rank ›

4.8(831) 86 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Care
Sploot Veterinary Care - RiNo
Services
General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
Reviews
831

What recent reviews say

Sploot RiNo earns consistent praise for how staff handle anxious and special-needs animals. Vets like Dr. Mattie Newman and Dr. Johnson keep owners updated during procedures and tailor care to each pet's comfort. Most visits run smoothly with private rooms and patient handling. However, a vocal minority report steep no-show fees ($89), unexpected emergency surcharges for same-day appointments, and communication gaps about appointment purpose that left owners confused and frustrated. The membership program is seen as helpful for managing costs.

Staff named include Dr. Mattie Newman, Dr. Johnson, Francesca, Kortnee, and Jade. Their website lists first-appointment discounts ($50 off for new members) and serves the RiNo, Cole, Five Points, Whittier, Curtis Park, and Globeville neighborhoods. Surgeries, dental work, and urgent visits all draw praise, though reviews suggest transparency about fees upfront would resolve recurring tension.

Praised for
  • compassionate and patient care with anxious pets
  • skilled vets and strong communication
  • attentive staff who go above and beyond
  • clear pricing with membership options
Watch-outs
  • aggressive no-show and cancellation fees ($89)
  • surprise emergency charges on routine visits
  • inconsistent communication about appointment purpose
  • pricing higher than other local vets
compassionate-staffskilled-vetscaring-bedside-mannergood-with-anxious-petsclear-communicationresponsive-emergency-caretransparent-pricingexpensive
Best for: Pet owners with anxious or special-needs animals who value hands-on, personalized care during visits.
Think twice if: No-show and cancellation fees are steep ($89); clarify appointment purpose and any emergency-visit surcharges before booking.

Strengths

  • Exceptional patience with anxious and reactive pets
  • Real-time surgery updates and owner communication
  • Multi-location flexibility for urgent same-day access
  • Vets skilled in injury management and surgery alternatives

Worth knowing

  • Dr. Mattie Newman, Dr. Johnson, Francesca, Kortnee, Jade mentioned by name
  • Private rooms offered for anxious cats
  • Surgery updates provided during procedures
  • Membership program available for cost management
  • Cat with broken leg offered repair-with-splint option instead of amputation
  • Staff assist elderly or anxious pets getting in and out of vehicle

What reviews say by service

General Veterinary Care
Quick vaccine appointments and wellness checks praised for kindness; surprise emergency charges on routine same-day visits complained about.
Surgery & Specialty Care
Surgery expertise and real-time updates during procedures highly praised; offered creative repair option instead of amputation.
Veterinary Dental Care
Dental cleanings mentioned positively as part of long-term care; no specific complaints.
Emergency & Urgent Care
Rapid next-morning access for urgent issues like swollen eyes; staff flexible about multi-location options; surprise emergency fees and same-day surcharges a source of frustration.
Low-Cost & Affordable Care
Membership described as helpful for managing costs; pricing rated 2-3x higher than competitors in complaints; initially chosen for affordability but costs escalated.

How it compares

  • Rated 4.8 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
781
4
3
3
5
2
8
1
34

Common questions

Can Sploot fit me in quickly for urgent care?
Yes. Reviews report next-morning appointments for swollen eyes and other urgent issues; they also coordinate across multiple locations to find same-day slots.
What happens if I'm late to an appointment?
A $89 cancellation or no-show fee may apply if you miss the appointment time. Reviewers recommend confirming the exact fee policy and grace period before your visit.
Do they offer any cost-saving options?
Their website states a $50 discount on first appointments for new members; they also offer a membership program that reviewers describe as helpful for managing ongoing costs.
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Last updated 2026-07-06