Denver Veterinarian
Menu

Livewell Animal Hospital of RiNo

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 168 Google reviews · How we rank ›

4.9(168) 88 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareEmergency & Urgent CareExotic & Avian Care
Livewell Animal Hospital of RiNo
Services
General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
Reviews
168

What recent reviews say

Most visits here feel unhurried and welcoming, with vets named Dr. Kramer and Dr. Hoppe earning repeated praise for listening carefully and explaining procedures thoroughly without rushing. Staff members like vet techs Camryn and Olga, and receptionists Teresa and Kevin, consistently make pets feel calm while their owners feel heard.

Two significant gaps overshadow this: one receptionist (Isabella) has been reported as rude and dismissive on calls, and a critical misdiagnosis led to permanent corneal scarring when a growth on a dog's eyelid was initially dismissed. The same reviewer also mentions billing surprises and expensive prescription food they felt was unnecessary. Pricing is generally called fair, and same-day appointments are available.

Praised for
  • skilled vets, especially Dr. Kramer
  • staff genuinely care for animals
  • clear communication and thorough explanations
  • no wait times, fast appointments
  • fair and transparent pricing
Watch-outs
  • one receptionist (Isabella) reported as rude and dismissive
  • poor judgment on eyelid growth diagnosis leading to permanent eye damage
  • unnecessary upsells and expensive products pushed
skilled-vetscompassionate-staffcaring-bedside-mannerclear-communicationgood-with-anxious-petstransparent-pricingresponsive-emergency-carepushy-upselling
Best for: Pet owners seeking attentive, communicative vets and willing to book ahead or call early for same-day spots.
Think twice if: Front-desk responsiveness varies; one receptionist has received complaints. Seek a second opinion on complex diagnoses, especially eye conditions, before accepting treatment advice.

Strengths

  • Same-day and walk-in appointments available
  • Dr. Kramer and team known for thorough post-surgery calls and updates
  • Welcoming environment with attention to individual pet comfort

Worth knowing

  • Dr. Kramer makes personal post-surgery calls to update owners
  • Vet techs Camryn and Olga noted for reading pet body language and adjusting comfort
  • Receptionist Teresa and staff member Kevin praised for warmth
  • Receptionist Isabella reported as dismissive on phone calls
  • TPLO surgeries performed; one owner reported two surgeries completed successfully on a reactive dog
  • One documented case of misdiagnosis on eyelid growth with resulting permanent corneal damage

What reviews say by service

General Veterinary Care
Thorough exams, attentive listening, and clear health plans; one case of poor diagnostic judgment on eyelid growth.
Surgery & Specialty Care
TPLO surgeries praised; Dr. Kramer provides post-op calls and updates.
Emergency & Urgent Care
Same-day urgent appointments available; responsive to reactive dogs.
Veterinary Dental Care
Listed as service but no detailed review evidence.
Exotic & Avian Care
One brief mention of care for a chicken; limited review evidence.

How it compares

  • Rated 4.9 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 91
Review volume 97
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
162
4
0
3
0
2
2
1
4

Common questions

Can I get a same-day appointment?
Yes. One reviewer reported calling and getting an appointment within the hour; same-day spots are available.
Do they call with updates after surgery?
Yes. Dr. Kramer personally calls owners multiple times post-op to reassure them and answer questions, as noted by a spay surgery owner.
Are they good with anxious or reactive dogs?
Reviewers report staff read pet body language well and adjust to comfort levels. One owner with a reactive dog said they had a plan and completed two TPLO surgeries beautifully.
Request a quote

Similar veterinarians nearby

Five Points Animal Hospital
87

Five Points Animal Hospital

5.0(65)✓ Verified

Five Points delivers consistent, empathetic care across routine visits and complex surgeries. Dr. Nelson and Dr. Dooley earn trust quickly by explaining options without pressure, taking time with nervous pets, and offering same-day emergency slots. One reviewer noted some techs seemed frustrated by an energetic dog, but this stands as the sole reservation in an otherwise exceptional record. The clinic handles dental work, TPLO orthopedic surgeries, mass removals, and urgent GI issues with transparent pre-visit estimates and next-day follow-ups. Staff like JC manage phones with patience, the facility is clean and calm, and prices come in below typical Denver practice costs.

General Veterinary CareVeterinary Dental CareEmergency & Urgent Care
View profile
GoodVets RiNo
79

GoodVets RiNo

4.8(46)✓ Verified

Owners consistently praise Sadrac and the broader team for emergency availability, follow-up calls, and genuine care-especially for anxious pets and service animals. Recent concerns about rising appointment fees (now $95), staff turnover, and pressure to run unnecessary diagnostics suggest the clinic's initial edge may be dulling.

General Veterinary CareSurgery & Specialty CareVeterinary Dental Care
View profile
GCC
17 low data

GCC

No rating yet✓ Verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

General Veterinary Care
View profile

Last updated 2026-07-06