17 low data
GCC
No rating yet✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
General Veterinary Care
GoodVets RiNo
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareEmergency & Urgent CareExotic & Avian Care
- Services
- General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
- Reviews
- 46
What recent reviews say
Owners consistently praise Sadrac and the broader team for emergency availability, follow-up calls, and genuine care-especially for anxious pets and service animals. Recent concerns about rising appointment fees (now $95), staff turnover, and pressure to run unnecessary diagnostics suggest the clinic's initial edge may be dulling.
Recent shift: Shift toward higher costs (appointment now $95, planning coverage reduced) and staff turnover noted by one long-term customer as eroding initial consistency and attention to detail.
Praised for
- responsive emergency care
- compassionate staff and vets
- flexible payment options
- thorough follow-up calls
- clean, welcoming facility
Watch-outs
- high appointment fees
- parking challenges
- staff turnover affecting consistency
- pushy upselling of tests
- pricing increases over time
compassionate-staffskilled-vetsresponsive-emergency-carecaring-bedside-mannerfriendly-front-deskgood-with-anxious-petsexpensivepushy-upsellingclean-facility
Best for: Owners seeking same-day emergency slots and compassionate follow-up care for anxious or service animals.
Think twice if: Parking is tight and appointment costs have risen sharply ($95 base); staff turnover and high diagnostic pressure are emerging concerns.
Strengths
- same-day or next-day appointments
- named staff proactively follow up by phone
- transparent about costs and payment plans
- calm handling of anxious and young dogs
Worth knowing
- Sadrac named as exceptional for emergency scheduling and care
- Dr. Smith noted for end-of-life compassion and extended time with families
- Kait mentioned for thorough question answering
- Appointment fees cited at $95; nail trim at $32
- Staff make same-day bookings and provide follow-up calls within days
- Flexible payment arrangements offered for financial hardship
- Open 7 days per week
What reviews say by service
- General Veterinary Care
- Strong follow-up care and transparent advice; some concern about upselling diagnostics.
- Emergency & Urgent Care
- Praised for same-day or next-day scheduling and efficient, thorough evaluation under pressure.
- Surgery & Specialty Care
- Limited direct evidence; IVDD management mentioned positively in one review.
- Veterinary Dental Care
- Nail trim pricing ($32) appears high relative to alternatives ($15 elsewhere).
- Exotic & Avian Care
- Listed but no review evidence of this service.
How it compares
- Rated 4.8 against a 4.58 average across the 174 general veterinary care businesses listed here.
- Has more Google reviews than 27% of the businesses in this directory.
How we scored this
Ranking Method Star rating 81
Review volume 73
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30
Rating breakdown
5
41
4
2
3
1
2
1
1
1
Common questions
- Can I get a same-day or next-day appointment?
- Yes; multiple reviewers report booking same-day slots and one received an appointment the next day. Staff contact you beforehand to discuss records transfer.
- Do you offer payment plans or flexible billing?
- Yes; the clinic worked with one owner facing monetary hardship to manage the bill.
- Are you open on weekends?
- Yes; open 7 days per week. One reviewer noted the clinic provided referrals to another vet open on Sunday when GoodVets was closed that day.
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Five Points delivers consistent, empathetic care across routine visits and complex surgeries. Dr. Nelson and Dr. Dooley earn trust quickly by explaining options without pressure, taking time with nervous pets, and offering same-day emergency slots. One reviewer noted some techs seemed frustrated by an energetic dog, but this stands as the sole reservation in an otherwise exceptional record. The clinic handles dental work, TPLO orthopedic surgeries, mass removals, and urgent GI issues with transparent pre-visit estimates and next-day follow-ups. Staff like JC manage phones with patience, the facility is clean and calm, and prices come in below typical Denver practice costs.
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Livewell Animal Hospital of RiNo
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Most visits here feel unhurried and welcoming, with vets named Dr. Kramer and Dr. Hoppe earning repeated praise for listening carefully and explaining procedures thoroughly without rushing. Staff members like vet techs Camryn and Olga, and receptionists Teresa and Kevin, consistently make pets feel calm while their owners feel heard. Two significant gaps overshadow this: one receptionist (Isabella) has been reported as rude and dismissive on calls, and a critical misdiagnosis led to permanent corneal scarring when a growth on a dog's eyelid was initially dismissed. The same reviewer also mentions billing surprises and expensive prescription food they felt was unnecessary. Pricing is generally called fair, and same-day appointments are available.
General Veterinary CareSurgery & Specialty CareVeterinary Dental Care