17 low data
GCC
No rating yet✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
General Veterinary Care
Five Points Animal Hospital
General Veterinary CareVeterinary Dental CareEmergency & Urgent CareExotic & Avian Care
- Services
- General Veterinary Care, Veterinary Dental Care, Emergency & Urgent Care
- Reviews
- 65
What recent reviews say
Five Points delivers consistent, empathetic care across routine visits and complex surgeries. Dr. Nelson and Dr. Dooley earn trust quickly by explaining options without pressure, taking time with nervous pets, and offering same-day emergency slots. One reviewer noted some techs seemed frustrated by an energetic dog, but this stands as the sole reservation in an otherwise exceptional record.
The clinic handles dental work, TPLO orthopedic surgeries, mass removals, and urgent GI issues with transparent pre-visit estimates and next-day follow-ups. Staff like JC manage phones with patience, the facility is clean and calm, and prices come in below typical Denver practice costs.
Praised for
- compassionate vets
- listens and explains thoroughly
- gentle with anxious animals
- quick same-day appointments
- transparent pricing and estimates
Watch-outs
- techs impatient with excitable or male dogs
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationclean-facilityresponsive-emergency-carecaring-bedside-mannertransparent-pricingfollow-up-care
Best for: Pet owners who value detailed surgical explanations and don't want pressure to pursue optional treatments.
Think twice if: Your dog is highly excitable or anxious around men; one reviewer noted some techs seemed put out by high energy.
Strengths
- Same-day emergency availability
- Transparent surgical estimates and aftercare instructions
- Skilled in orthopedic surgery (TPLO)
- Empathetic communication; explains options without pressure
Worth knowing
- Dr. Nelson performs TPLO surgeries and mass removals; patients return for repeat care
- Dr. Dooley manages hematoma and routine care with reported follow-up trust
- JC provides patient phone support
- Clinic provides next-day follow-up calls
- One reviewer cited competitive pricing versus other Denver practices
What reviews say by service
- General Veterinary Care
- Wellness exams, vaccinations, and routine care praised for calm environment and vet patience with anxious pets.
- Veterinary Dental Care
- Dental care listed on website; reviews mention dental work but no specific praise or complaint.
- Emergency & Urgent Care
- Same-day urgent appointments for infections and GI issues; reviewers noted quick access and responsive staff.
- Surgery & Specialty Care
- TPLO orthopedic surgery and mass removals praised for transparent estimates, detailed aftercare, and strong outcomes.
How it compares
- Rated 5 against a 4.58 average across the 174 general veterinary care businesses listed here.
- Has more Google reviews than 33% of the businesses in this directory.
How we scored this
Ranking Method Star rating 92
Review volume 79
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
63
4
1
3
1
2
0
1
0
Common questions
- Can I get a same-day appointment if my dog is sick?
- Yes; reviewers reported being squeezed in same-day for infections and GI issues, with follow-up calls the next day.
- Do they explain surgical costs upfront?
- Dr. Nelson and the team provide transparent estimates, instructions, and aftercare details before procedures.
- Are they good with nervous pets?
- Yes; reviewers noted the clinic is calm, vets are kind and patient, and tech skills help anxious dogs get shots on first try.
Similar veterinarians nearby
86
Sploot Veterinary Care - RiNo
4.8(831)✓ VerifiedPublishes prices
Sploot RiNo earns consistent praise for how staff handle anxious and special-needs animals. Vets like Dr. Mattie Newman and Dr. Johnson keep owners updated during procedures and tailor care to each pet's comfort. Most visits run smoothly with private rooms and patient handling. However, a vocal minority report steep no-show fees ($89), unexpected emergency surcharges for same-day appointments, and communication gaps about appointment purpose that left owners confused and frustrated. The membership program is seen as helpful for managing costs. Staff named include Dr. Mattie Newman, Dr. Johnson, Francesca, Kortnee, and Jade. Their website lists first-appointment discounts ($50 off for new members) and serves the RiNo, Cole, Five Points, Whittier, Curtis Park, and Globeville neighborhoods. Surgeries, dental work, and urgent visits all draw praise, though reviews suggest transparency about fees upfront would resolve recurring tension.
General Veterinary CareSurgery & Specialty CareVeterinary Dental Care
88
Livewell Animal Hospital of RiNo
4.9(168)✓ Verified
Most visits here feel unhurried and welcoming, with vets named Dr. Kramer and Dr. Hoppe earning repeated praise for listening carefully and explaining procedures thoroughly without rushing. Staff members like vet techs Camryn and Olga, and receptionists Teresa and Kevin, consistently make pets feel calm while their owners feel heard. Two significant gaps overshadow this: one receptionist (Isabella) has been reported as rude and dismissive on calls, and a critical misdiagnosis led to permanent corneal scarring when a growth on a dog's eyelid was initially dismissed. The same reviewer also mentions billing surprises and expensive prescription food they felt was unnecessary. Pricing is generally called fair, and same-day appointments are available.
General Veterinary CareSurgery & Specialty CareVeterinary Dental Care