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Care Animal Hospital

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 805 Google reviews · How we rank ›

4.8(805) 82 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareLow-Cost & Affordable Care
Care Animal Hospital
Services
General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
Reviews
805

What recent reviews say

Most reviewers praise the vets by name, especially for patience with anxious cats and thorough care. However, recent complaints allege poor communication during surgical procedures, lack of empathy in end-of-life discussions, and dismissive follow-up. A long-standing clinic with many loyal clients, but recent operational shifts have troubled some.

Recent shift: Recent management changes have prompted complaints about new "policies" and shifts in how end-of-life and emergency cases are handled; long-time clients report erosion of service quality and communication.

Praised for
  • empathetic end-of-life care
  • skilled, patient vets (Dr. Gilbert, Dr. Fox, Dr. Alberg named)
  • calm handling of anxious pets
  • thorough exams and clear explanations
  • kind, attentive staff
Watch-outs
  • refused emergency treatment in one case
  • lack of compassion during euthanasia consultations
  • poor communication and no updates during procedures
  • unresponsive follow-up
  • management policy changes viewed as customer-unfriendly
skilled-vetscompassionate-staffgentle-with-animalsclear-communicationcaring-bedside-mannerpoor-communicationhard-to-get-appointmentlong-wait-times
Best for: Owners of cats and small dogs needing routine care and dental work from established practitioners.
Think twice if: Communication lapses during procedures and recent management policy shifts have eroded trust for some clients; emergency treatment refusal reported.

Strengths

  • named vets with strong reputations (Dr. Gilbert, Dr. Fox, Dr. Alberg)
  • AAFP Member and Cat Friendly Practice certification
  • same-day and next-day appointments available
  • full surgical suite on-site

Worth knowing

  • Dr. Gilbert: long-term relationships with senior dogs, end-of-life counseling
  • Dr. Fox: praised for cat handling and calm demeanor
  • Dr. Alberg: noted for thoroughness and kindness with puppies
  • Orthopedic surgery offered
  • One complaint: dog held 6 hours instead of promised 2, no updates provided
  • Private equity ownership mentioned negatively by one reviewer

What reviews say by service

General Veterinary Care
Strong praise for exams, vaccinations, and preventive care; vets consistently described as thorough and clear.
Surgery & Specialty Care
Orthopedic surgery mentioned positively, but one complaint of unexplained long hold times and lack of updates.
Veterinary Dental Care
Dental cleanings noted positively and available; part of preventive wellness offerings.
Low-Cost & Affordable Care
No review evidence speaks to affordability or pricing.

How it compares

  • Rated 4.8 against a 4.59 average across the 114 surgery & specialty care businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
736
4
29
3
9
2
8
1
23

Common questions

Can I get same-day or next-day appointments?
Yes, their website lists both same-day and next-day appointments as available services.
Do they handle cats specifically?
Yes. They hold AAFP (American Association of Feline Practitioners) membership and Cat Friendly Practice certification; multiple reviews name Dr. Fox and Dr. Alberg as skilled with cats.
What surgical services do they offer?
Their website states orthopedic surgery, diagnostic ultrasounds, radiography, and laboratory services are available on-site.
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Last updated 2026-07-06