26 low data
Donald S. Westfall, DVM
No rating yet
Review evidence is limited: no individual review text is available to assess this practice's typical patient experience or service quality.
Large Animal & EquineGeneral Veterinary Care
VRCC Veterinary Specialty and Emergency Hospital (Cardiology)
General Veterinary CareSurgery & Specialty CareEmergency & Urgent CareExotic & Avian Care
- Services
- General Veterinary Care, Surgery & Specialty Care, Emergency & Urgent Care
- Reviews
- 42
What recent reviews say
Reviewers consistently report exceptional care from board-certified specialists who treat pets as family and stay emotionally invested through complex cases. Specific vets like Dr. Creevey, Dr. Martin, and Dr. Lee earn praise for rearranging schedules, sending photo updates, and explaining treatment options with patience during difficult decisions. The main friction point is pricing: one reviewer saw an eye exam jump from 116 to 290 dollars without prior disclosure.
Praised for
- compassionate, dedicated vets
- strong diagnostic expertise
- attentive follow-up care
- warm, caring staff
- clear communication about treatment
Watch-outs
- unexpected price increases without notice
- diagnostic accuracy concerns in rare cases
compassionate-staffskilled-vetsknowledgeable-vetscaring-bedside-mannerclear-communicationclean-facilityfollow-up-careexpensive
Best for: Owners with complex or critical pet emergencies needing specialist care and ongoing support through difficult diagnoses.
Think twice if: Pricing can rise significantly and may not be disclosed upfront; ask about costs before scheduling non-emergency appointments.
Strengths
- Board-certified specialists across multiple disciplines
- 24/7 emergency availability
- Vets give personal cell numbers and send photo updates
- Diagnostic depth (CT, ultrasound, ECG same-visit capability)
Worth knowing
- Dr. Creevey (cardiology) rearranges his personal schedule and sends photo updates; gives out personal cell number
- Dr. Julie Martin (cardiology) makes time for urgent calls between visits
- Dr. Jessie Seifert stayed late on Friday to allow owner completion of 2-hour drive
- Dr. Lee (cardiology) provided diagnosis and treatment plan for labored breathing where primary vet spent two days unable to diagnose
- Multiple techs (Megan, Eric, Karrigan, Sarah) named for 24/7 emergency care during 5-night hospitalization
- One eye exam bill jumped from 116 to 290 dollars without prior notification
What reviews say by service
- Surgery & Specialty Care
- Emergency lung removal surgery praised; one older diagnostic miss led to emergency surgery five days later
- General Veterinary Care
- Quick diagnostic and same-day medication available; follow-up communication strong
- Emergency & Urgent Care
- 24/7 availability and rapid response highly valued during critical situations
How it compares
- Rated 4.4 against a 4.58 average across the 174 general veterinary care businesses listed here.
- Has more Google reviews than 27% of the businesses in this directory.
How we scored this
Ranking Method Star rating 64
Review volume 71
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30
Rating breakdown
5
34
4
2
3
0
2
1
1
5
Common questions
- Can I visit my pet during a hospital stay?
- Yes; this hospital encourages frequent visits and allows owners to stay involved during recovery.
- Do vets follow up after appointments or surgery?
- Yes; reviewers report text updates, photo check-ins, and proactive phone calls about medication and recovery progress.
- Are prices quoted before non-emergency appointments?
- Not always; one reviewer's eye exam jumped to 290 dollars without advance notice. Ask for a cost estimate upfront.
Similar veterinarians nearby
44 low data
VRCC Veterinary Specialty and Emergency Hospital (Medical Oncology)
2.0(1)✓ Verified
Review evidence is too limited to draw reliable conclusions. One review rated the business at 2 stars, but the text is not available. The business claims board-certified oncologists and specialized cancer care including radiation, chemotherapy, and surgery, but cannot be assessed from customer feedback.
Surgery & Specialty CareGeneral Veterinary Care
72
VRCC Veterinary Specialty and Emergency Hospital
4.2(1517)✓ Verified
Most emergency visits praised staff for calm expertise and compassion during critical moments, with standout technicians and board-certified specialists earning repeated gratitude. However, families faced significant friction around communication clarity, treatment recommendations (especially costly surgical options for young animals), and pricing transparency, with some reporting post-discharge silence and medication costs far exceeding pharmacy alternatives. The facility stabilizes acute cases well and coordinates transfers when needed, but reviewers consistently noted a gap between advertised surgical capabilities and actual overnight availability. High bills (totaling thousands for diagnostics, procedures, and medications) ranked among top concerns, alongside a handful of reports of rushed recommendations toward expensive interventions rather than conservative options.
General Veterinary CareEmergency & Urgent CareSurgery & Specialty Care