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VRCC Veterinary Specialty and Emergency Hospital

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 1,517 Google reviews · How we rank ›

4.2(1517) 72 composite score See reviews on Google ✓ Verified
General Veterinary CareEmergency & Urgent CareSurgery & Specialty CareVeterinary Dental CareLow-Cost & Affordable CareHouse Call & Mobile VetExotic & Avian Care
VRCC Veterinary Specialty and Emergency Hospital
Services
General Veterinary Care, Emergency & Urgent Care, Surgery & Specialty Care
Reviews
1517

What recent reviews say

Most emergency visits praised staff for calm expertise and compassion during critical moments, with standout technicians and board-certified specialists earning repeated gratitude. However, families faced significant friction around communication clarity, treatment recommendations (especially costly surgical options for young animals), and pricing transparency, with some reporting post-discharge silence and medication costs far exceeding pharmacy alternatives.

The facility stabilizes acute cases well and coordinates transfers when needed, but reviewers consistently noted a gap between advertised surgical capabilities and actual overnight availability. High bills (totaling thousands for diagnostics, procedures, and medications) ranked among top concerns, alongside a handful of reports of rushed recommendations toward expensive interventions rather than conservative options.

Praised for
  • skilled and compassionate staff
  • effective emergency stabilization
  • knowledgeable specialists
  • caring approach to anxious pets
  • coordinated follow-up care
Watch-outs
  • poor communication during crises
  • aggressive upselling of expensive procedures
  • lack of follow-up after treatment
  • expensive pricing and medication markup
  • inconsistent bedside manner
skilled-vetscompassionate-staffcaring-bedside-mannerresponsive-emergency-careexpensivepoor-communicationpushy-upsellinghard-to-get-appointmentclean-facilityknowledgeable-vets
Best for: Pet owners with critical emergencies needing after-hours expert care and families prepared for high fees.
Think twice if: You need affordable surgery options for young animals, expect clear upfront communication about procedure necessity, or prefer transparent medication pricing without pharmacy markup.

Strengths

  • Board-certified specialists on staff
  • 24/7 emergency capability
  • In-house advanced diagnostics (CT, lab)
  • Skillful stabilization of critical cases

Worth knowing

  • Technicians named: Jay, Carly, Ali, Lexi, Keri, Brian
  • Cardiologist: Dr. Creevey
  • Services performed: blood work, x-rays, casts, diagnostics; transfers coordinated to CVSG for overnight surgery
  • Common bill ranges cited: $900 for cast/x-rays on young animals; $1200 for diagnostics; $5000+ for treatment plans; medication costs $200 in-house vs. $47 on Chewy

What reviews say by service

Emergency & Urgent Care
Excellent stabilization and quick diagnostics in acute crises; gaps in communication about available surgical coverage overnight.
Surgery & Specialty Care
Advertises emergency surgery but transfers cases when surgeon unavailable; customers report surprise at lack of on-site surgical capability during critical visits.
General Veterinary Care
Strong follow-up coordination with primary vets praised; post-discharge communication sometimes poor.
Veterinary Dental Care
No review evidence.
Exotic & Avian Care
No review evidence.
Low-Cost & Affordable Care
Multiple complaints about high costs and expensive procedure recommendations; medication pricing significantly above retail alternatives.

How it compares

  • Rated 4.2 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 47
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
1097
4
110
3
36
2
41
1
233

Common questions

Does VRCC do emergency surgery overnight?
Their website claims emergency surgery services, but reviews show they transfer critical surgical cases to other hospitals when a surgeon is unavailable. Call ahead during an emergency to confirm on-site surgical availability.
How much should I expect to pay for diagnostics or a cast?
Recent bills include $900 for x-rays and casting on a young animal and $1200 for cat diagnostics. Ask for a written estimate before proceeding, as next-step treatment plans can easily exceed $5000.
Do they coordinate with my regular vet?
Yes; multiple reviewers noted positive handoff and communication with their primary veterinarian during follow-up care.
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Last updated 2026-07-06