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Sploot Veterinary Care - Highlands

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 1,613 Google reviews · How we rank ›

4.8(1613) 86 composite score See reviews on Google ✓ Verified Publishes prices
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Care
Sploot Veterinary Care - Highlands
Services
General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
Reviews
1613

What recent reviews say

Sploot Highlands builds strong trust through hands-on attention during visits and proactive aftercare. Staff send photos and text updates, vets answer questions without rushing, and the team accommodates same-day emergencies. Named strengths include Dr. Steine, Dr. Nicholls, and Anika G.

One reviewer raised concerns about high costs and scheduling tactics that separate nurse-only visits from vet exams to increase visits per year. Another noted they see different vets each time. Most customers report clear pricing upfront and willingness to work within budgets, though price remains a sticking point for some.

Praised for
  • compassionate, attentive care
  • clear communication and transparency
  • flexible scheduling and accommodating
  • thorough follow-up (texts, photos, calls)
  • skilled, knowledgeable vets
Watch-outs
  • high pricing
  • private-equity driven profit model
  • complex booking (nurse visits separate from vet visits)
  • inconsistent continuity of care
compassionate-staffskilled-vetsresponsive-emergency-careclear-communicationcaring-bedside-mannerfriendly-front-deskgentle-with-animalsexpensivefollow-up-care
Best for: Pet owners seeking same-day urgent care with transparent pricing and attentive, communicative staff.
Think twice if: Budget-conscious owners; one reviewer flagged high costs and concerns about profit-driven scheduling practices.

Strengths

  • Same-day emergency availability
  • Follow-up texts and photo updates after visits
  • Fear Free certified
  • Upfront cost estimates before procedures

Worth knowing

  • Named vets praised: Dr. Steine, Dr. Nicholls, Dr. Lenahen
  • Staff members named: Anika G, Melody, Katie, Allison
  • Follow-up method: text message updates and photos during procedures
  • Special procedures mentioned: laparoscopic spay with gastropexy
  • Fear Free certified

What reviews say by service

Emergency & Urgent Care
Same-day access praised; customers report fast intake and thorough updates.
General Veterinary Care
Wellness care well-liked; vets take time to explain; some concern about separating nurse-only visits from full exams.
Surgery & Specialty Care
Advanced procedures like laparoscopic spay handled with clear communication and follow-up instructions.
Veterinary Dental Care
Services listed on website; not explicitly detailed in reviews.
Low-Cost & Affordable Care
Staff described as willing to work with budgets; pricing noted as "pretty up there" by one reviewer.

How it compares

  • Rated 4.8 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
1496
4
17
3
8
2
17
1
75

Common questions

Can I get a same-day appointment for an emergency?
Yes. One reviewer needed urgent care Saturday morning and was taken immediately; another got a last-minute appointment when their cat fell suddenly sick.
Do you provide updates during procedures?
Yes. Customers report receiving photos during surgery and text updates after every visit.
What is the cost for a first visit?
The website offers $50 off the first appointment for new members.
Request a quote

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Last updated 2026-07-06