
Highlands Animal Clinic
Long-time clients consistently praise Dr. Drake and the clinical staff for attentive, caring treatment; many say their pets now eagerly return. However, newer and recent experiences reveal a pattern of dropped follow-ups (missed fecal results, no medication alerts), rushed consultations that miss senior screening opportunities, and distant, sometimes dismissive front-desk interactions that have deterred some from returning. Review texts show the clinic excels with anxious or timid dogs and answers questions thoroughly when time allows, yet cost-conscious owners report being nudged toward expensive diagnostics or surgery without clear justification. Several long-standing clients have departed since an ownership transition, citing a shift from family-like care to corporate detachment.

