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GoodVets Highlands

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 54 Google reviews · How we rank ›

4.5(54) 78 composite score See reviews on Google ✓ Verified
Veterinary Dental CareGeneral Veterinary CareEmergency & Urgent CareSurgery & Specialty CareExotic & Avian Care
GoodVets Highlands
Services
Veterinary Dental Care, General Veterinary Care, Emergency & Urgent Care
Reviews
54

What recent reviews say

Most visits here feel calm and attentive. Staff explain what is happening, listen without pushing unnecessary charges, and pets often relax despite anxiety. A few owners report short exams and unexpected fees, plus one instance where staff clipped a cat's nails against the owner's explicit direction.

Dr. Devin and technician Lizz draw specific praise. Sick animals get same-day slots and follow-up calls the next day. Owners in Aurora have reported quick intake even from a distance. Pricing sits above average, though some call it fair; others find specific services like heartworm tests steep.

Praised for
  • compassionate and patient staff
  • good with anxious or shy animals
  • clear explanations and communication
  • quick appointment access
  • follow-up care calls
Watch-outs
  • staff not following owner instructions
  • rushed exams
  • expensive for some services
compassionate-staffgood-with-anxious-petsclear-communicationresponsive-emergency-carecaring-bedside-mannerexpensiverushed-appointmentsfriendly-front-deskskilled-vetsfollow-up-care
Best for: Owners with anxious, reactive, or shy pets who value clear communication and same-day urgent care.
Think twice if: Cost-sensitive owners should confirm prices upfront; staff may not always follow specific instructions about nail care or other handling requests.

Strengths

  • same-day emergency slots
  • staff who listen and explain well
  • follow-up phone calls after treatment
  • calm environment for nervous pets

Worth knowing

  • Dr. Devin provides detailed health explanations and recommendations
  • Technician Lizz named for quality work
  • Same-day urgent visits reported even for clients from Aurora
  • Follow-up phone calls made the day after treatment
  • Insurance sign-up assistance offered at intake

What reviews say by service

Emergency & Urgent Care
Sick animals admitted same-day with staff follow-up calls the next day.
General Veterinary Care
Good communication and animal handling, though one report of rushed three-minute exam.
Veterinary Dental Care
Dental work offered but one owner reported unwanted nail clipping against instructions.
Surgery & Specialty Care
No specific praise or complaint in reviews; category listed but not evidenced in detail.

How it compares

  • Rated 4.5 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 29% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 68
Review volume 76
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
1
3
1
2
1
1
5

Common questions

Can I get a same-day appointment if my pet is sick?
Yes. At least one reviewer got their cat in the same day, and the clinic called the next day to check in.
Will the vet explain what they're doing and why?
Most reviewers report clear explanations and that staff listened to their concerns without pressure to buy extra services.
Is this clinic good for anxious or reactive pets?
Yes. Multiple owners report staff were patient and understanding with anxious, shy, or reactive animals, often making pets feel calm.

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Last updated 2026-07-06