GoodVets LoHi
Most visits feel unhurried and caring. Staff know animals by name, offer refreshments during stressful moments, and will stay after hours for emergencies. Vets discuss costs upfront and help clients find affordable surgery referrals when needed. Two serious complaints stand out: one kitten's spay involved excessive anesthesia that stopped her heart, with no follow-up or apology, and another dog owner felt pressured into expensive treatments before being told to seek low-cost care elsewhere. Both reviewers felt mishandled during vulnerable moments. Named staff (Dr. Kelly, Dr. Adaska, Lexi, Isa, Cheyenne) appear consistently praised for patience with rescue dogs and anxious pets. The clinic uses lower lighting and warm paint in exam rooms as part of its fear-free approach. One reviewer traveled internationally with a pet after staff ensured all USDA paperwork and vaccines were correct, catching a rabies timing issue the day appointments opened.
