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GoodVets LoHi

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 107 Google reviews · How we rank ›

4.7(107) 83 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary Dental CareLow-Cost & Affordable CareEmergency & Urgent CareSurgery & Specialty CareExotic & Avian Care
GoodVets LoHi
Services
General Veterinary Care, Veterinary Dental Care, Low-Cost & Affordable Care
Reviews
107

What recent reviews say

Most visits feel unhurried and caring. Staff know animals by name, offer refreshments during stressful moments, and will stay after hours for emergencies. Vets discuss costs upfront and help clients find affordable surgery referrals when needed. Two serious complaints stand out: one kitten's spay involved excessive anesthesia that stopped her heart, with no follow-up or apology, and another dog owner felt pressured into expensive treatments before being told to seek low-cost care elsewhere. Both reviewers felt mishandled during vulnerable moments.

Named staff (Dr. Kelly, Dr. Adaska, Lexi, Isa, Cheyenne) appear consistently praised for patience with rescue dogs and anxious pets. The clinic uses lower lighting and warm paint in exam rooms as part of its fear-free approach. One reviewer traveled internationally with a pet after staff ensured all USDA paperwork and vaccines were correct, catching a rabies timing issue the day appointments opened.

Praised for
  • compassionate, patient staff
  • same-day and emergency availability
  • knowledgeable veterinarians
  • transparent pricing and budget-conscious care
  • gentle handling of anxious pets
Watch-outs
  • dangerous anesthesia protocols during spay/neuter
  • aggressive upselling to patients with limited budgets
  • poor follow-up after medical complications
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationresponsive-emergency-carecaring-bedside-mannergood-with-anxious-petstransparent-pricingfriendly-front-desk
Best for: Pet owners with anxious or rescue dogs, families needing weekend and same-day emergency access.
Think twice if: Two reviewers reported serious anesthesia complications during routine spays; one felt pressured into expensive diagnostics before being redirected to low-cost care.

Strengths

  • Emergency same-day appointments
  • Transparent pricing and budget counseling
  • Fear-free clinic design with lower lighting
  • Staff willing to stay after hours for urgent care

Worth knowing

  • Dr. Kelly, Dr. Adaska, Lexi, Isa, and Cheyenne named as staff strengths
  • Fear-free clinic features include lower lighting and warm paint in exam rooms
  • Staff stay after hours for emergency care (example: Saturday splint change)
  • One kitten's spay involved excessive anesthesia (dexdomitor overdose) that caused heart to stop and low blood pressure; no follow-up contact until records requested weeks later
  • USDA travel paperwork supported; staff caught timing error on rabies vaccine for international travel
  • Staff offer dried beef liver treats in exam rooms

What reviews say by service

General Veterinary Care
Routine exams and wellness care praised for thoroughness and clarity; one reviewer reported same-day appointment for acute cat symptoms.
Emergency & Urgent Care
Staff praised for after-hours flexibility and rapid assessment; one reviewer's cat with ribbon obstruction received hours of emotional support and referral help during crisis.
Surgery & Specialty Care
Two serious complaints about spay/neuter anesthesia (excessive medication, heart stoppage, poor follow-up); routine surgeries otherwise praised.
Low-Cost & Affordable Care
Reviewers consistently note transparent price breakdowns and willingness to discuss budget; one complaint of feeling pressured into unnecessary expensive services.
Exotic & Avian Care
Limited evidence; one reviewer mentioned ornery animals cared for, suggesting some exotic experience, but no detailed review text.
Veterinary Dental Care
No specific review text evidencing dental services.

How it compares

  • Rated 4.7 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 78
Review volume 88
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
98
4
0
3
0
2
1
1
8

Common questions

Do you have weekend and emergency appointments?
Yes. Multiple reviewers mention Saturday emergencies and same-day urgent care. Staff have stayed after closing hours for patients.
How do you handle pets that are anxious at the vet?
Staff use fear-free design (lower lighting, warm paint, calm demeanor) and spend time on the floor with animals. Reviewers report rescue dogs relaxing more here than at other clinics.
Can you explain costs before treatment?
Reviewers praise upfront price breakdowns. Staff discuss budget constraints and will help find affordable options or referrals if procedures are beyond a client's means.
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Last updated 2026-07-06