Staff greet you without wait and treat anxious pets with patience and respect. Vets explain options honestly, search for affordable medications, and follow up by phone. Second opinions here have prevented unnecessary surgery for multiple dogs. Pricing is transparent and reasonable; owners report genuine care rather than sales pressure.
Dr. Graph, Dr. Wood, and Dr. Charlie lead a team that handles everything from wellness exams to end-of-life support. Drake, Amaya, and front-desk staff all earn specific praise. Saturday appointments available. Parking is ample. Owners describe the office as part of their family.
Reviewers consistently report exceptional care from Dr. Vernon and the oncology team, with pets responding well to radiation and medical treatment for cancer. Staff treat animals with genuine care, explain options honestly, and manage complex cases efficiently despite long initial wait times.
Review evidence is limited: no individual review text is available to assess this practice's typical patient experience or service quality.
Most emergency visits praised staff for calm expertise and compassion during critical moments, with standout technicians and board-certified specialists earning repeated gratitude. However, families faced significant friction around communication clarity, treatment recommendations (especially costly surgical options for young animals), and pricing transparency, with some reporting post-discharge silence and medication costs far exceeding pharmacy alternatives. The facility stabilizes acute cases well and coordinates transfers when needed, but reviewers consistently noted a gap between advertised surgical capabilities and actual overnight availability. High bills (totaling thousands for diagnostics, procedures, and medications) ranked among top concerns, alongside a handful of reports of rushed recommendations toward expensive interventions rather than conservative options.
Last updated 2026-07-06