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Park Hill Veterinary Medical Center

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 364 Google reviews · How we rank ›

4.3(364) 73 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Care
Park Hill Veterinary Medical Center
Services
General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
Reviews
364

What recent reviews say

Long-term clients praise the front-desk warmth and willingness to accommodate scheduling, but multiple recent reviews describe years of mounting frustration: surprise charges stacked onto estimates, critical test results delayed weeks, and inconsistent provider quality. The practice costs notably more than competitors, with several families citing unnecessary upselling and poor continuity as reasons they left after years of loyalty.

Owners themselves run medical practices and flag this as mismanaged. Staff turnover means patients retell medical histories repeatedly. Fear-Free certified and AAHA accredited on paper, but operational execution-especially back-office communication and clinical urgency-has let down families during serious health crises.

Recent shift: Negative sentiment concentrated in the past 6 months, with a major escalation 3 months ago when a client detailed 3.5+ weeks of diagnostic delays for suspected lymphoma; longer-serving and recent positive reviews (5–8 months ago) emphasize staff kindness and scheduling ease, but are outweighed in volume and emotional intensity by recent accounts of systemic operational failure

Praised for
  • compassionate staff
  • easy scheduling and communication
  • experienced with multiple pets over years
  • caring and patient care during difficult times
Watch-outs
  • significant cost inflation and surprise fees
  • poor communication and delayed results
  • staff and doctor turnover affecting continuity
  • inconsistent quality and management issues
  • some doctors' unprofessional behavior toward staff and clients
compassionate-stafffriendly-front-deskexpensivepushy-upsellingpoor-communicationlong-wait-timeshard-to-get-appointment
Best for: families with established pets seeking schedule flexibility and staff continuity, provided cost and communication expectations are reset
Think twice if: those with tight budgets or senior pets needing time-sensitive diagnostics-multiple reviews cite surprise cost escalation and weeks-long delays in diagnosis that had serious health consequences

Strengths

  • easy online/text scheduling with published availability
  • compassionate, calm handling of pets during stressful visits
  • long-term client relationships built on staff familiarity
  • broad service menu from preventive to specialty care

Worth knowing

  • Exam fee: $95
  • Tooth extraction estimate: $1000+
  • Cytopoint shot: $150/month
  • Blood work charges: $175
  • Unexpected additional charges (blood draw) not disclosed upfront on procedure estimates
  • One review reports visiting 6 different veterinarians over one year at the practice
  • Dr. Margo and Dr. Moon mentioned by name in negative reviews regarding bedside manner and clinical errors
  • Owners of the practice reportedly unresponsive to patient feedback and staff complaints

What reviews say by service

General Veterinary Care
long-term clients praise ease of scheduling and staff kindness, but years of cost complaints and surprise fees undermine trust
Veterinary Dental Care
extraction quoted at $1000+ with unclear itemization of add-on charges; one unexpected $450 cost increase at payment upset a 10-year client
Emergency & Urgent Care
critical diagnostic delays (3+ weeks for suspected lymphoma workup) and unresponsive providers during urgent health crises cited by multiple long-term clients
Surgery & Specialty Care
broad surgical offerings claimed on website, but reviews report unnecessary procedures and excessive testing
Exotic & Avian Care
no specific review evidence

How it compares

  • Rated 4.3 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 55
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
276
4
24
3
13
2
12
1
39

Common questions

Can I text the clinic to schedule an appointment?
Yes. Multiple reviews mention texting the team to find appointment times that work for the schedule.
What neighborhoods do you serve?
Their website lists Park Hill, Stapleton, Lowry, Montclair, Hale, Hilltop, City Park, and City Park North.
How much does a routine exam cost?
The exam fee is $95, though multiple reviews warn of additional charges (blood work, procedures) added at the visit that are not included in initial estimates.
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Last updated 2026-07-06