How quickly can I get an appointment?

One reviewer with an urgent back injury got an appointment within a couple of hours. Another reviewer noted appointments are easy to book; staff also proactively rescheduled one client earlier to allow more treatment time.

What happens if my pet is anxious?

Multiple reviewers report staff and vets treating anxious pets with calm, kind handling. Dr. Mills specifically spent time helping one owner address a dog's thunder and fireworks fears with various treatment plans.

Do they follow up after appointments?

Yes. Reviewers describe vets calling and texting with updates during medical treatment, sending sympathy cards with handwritten notes, and following up until recovery is clear.

Founders Green Animal Hospital

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 275 Google reviews · How we rank ›

4.8(275) 90 composite score See reviews on Google ✓ Verified

General Veterinary CareSurgery & Specialty CareLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Care

Services: General Veterinary Care, Surgery & Specialty Care, Low-Cost & Affordable Care
Reviews: 275

What recent reviews say

Reviewers consistently describe a clinic where vets like Dr. Mills and Dr. Erin spend time understanding both pet and owner, explain options clearly, and call or text with updates during difficult cases. The team is described as genuinely warm, and the facility is clean and well-organized, with efficient appointment booking and same-day or next-day access for urgent needs.

One recent appointment with Dr. Perez fell short: she spoke too fast, became dismissive when asked to slow down, and failed to complete the scheduled treatment, leaving that owner searching for their previous vet. The broader pattern suggests this was an outlier, though it cost the clinic a returning client.

Recent shift: One negative interaction with a recently hired vet in early May shifted one long-term client away; however, 93% of all reviews are five-star, and most recent posts remain positive, suggesting this is a localized incident rather than a systemic decline.

Praised for

skilled and patient vets (Dr. Mills, Dr. Erin, Dr. Margolis)
caring and empathetic staff
compassionate care for anxious and rescue animals
thorough diagnostics and clear explanations
responsive communication and follow-up
beautiful, welcoming facility

Watch-outs

one vet (Dr. Perez) was rushed, dismissive, and unprofessional

skilled-vetscompassionate-staffgentle-with-animalsclear-communicationclean-facilitycaring-bedside-mannergood-with-anxious-petsresponsive-emergency-carefriendly-front-deskfollow-up-care

Best for: Pet owners seeking thoughtful, patient care for anxious or medically complex animals

Think twice if: You value fast appointments; one recent reviewer reported poor communication from a staff vet and incomplete treatment

Strengths

vets who spend time listening and explaining treatment options
compassionate handling of anxious, rescue, and senior pets
responsive follow-up during medical crises
easy appointment booking

Worth knowing

Dr. Erin Mills praised for time spent addressing anxiety and thunder/fireworks fears
Dr. Margolis noted by returning client as exceptional
Maria (Practice Manager) noted for visible leadership and consistent friendliness
Staff send handwritten sympathy cards and follow-up messages during end-of-life care
Vet reached out to reschedule appointment earlier to allow more treatment time for senior pet with multiple issues

What reviews say by service

General Veterinary Care: Reviewers call it easy to book appointments and report efficient, thorough exams with clear explanations.
Emergency & Urgent Care: Multiple reviewers describe same-day or next-day appointments for urgent issues (back injury, acute illness) with compassionate, responsive care.
Surgery & Specialty Care: One reviewer noted conservative but thorough diagnostic and treatment approach, with detailed explanations and follow-up.
Exotic & Avian Care: Limited review evidence; category listed but no specific praise or complaint about exotic or avian care in reviews.
Low-Cost & Affordable Care: One reviewer explicitly noted not feeling overcharged; no other pricing discussion in reviews.

How it compares

Rated 4.8 against a 4.58 average across the 174 general veterinary care businesses listed here.
Has more Google reviews than 54% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 85

Review volume 100

Review recency 100

Review sentiment 77

Profile completeness 100

Verification 30

Rating breakdown

257

Common questions

How quickly can I get an appointment?: One reviewer with an urgent back injury got an appointment within a couple of hours. Another reviewer noted appointments are easy to book; staff also proactively rescheduled one client earlier to allow more treatment time.
What happens if my pet is anxious?: Multiple reviewers report staff and vets treating anxious pets with calm, kind handling. Dr. Mills specifically spent time helping one owner address a dog's thunder and fireworks fears with various treatment plans.
Do they follow up after appointments?: Yes. Reviewers describe vets calling and texting with updates during medical treatment, sending sympathy cards with handwritten notes, and following up until recovery is clear.

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