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Hampden Family Pet Hospital

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 1,169 Google reviews · How we rank ›

4.8(1169) 87 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Care
Hampden Family Pet Hospital
Services
General Veterinary Care, Surgery & Specialty Care, Low-Cost & Affordable Care
Reviews
1169

What recent reviews say

Hampden Family Pet Hospital earns consistent praise for treating animals like family members. Vets kneel to comfort pets, remember names, and spend time explaining diagnoses even in urgent or end-of-life situations. Staff rarely rush phone calls, and follow-up calls next morning are standard.

The practice handles routine care, emergency trauma, and complex cases like cancer treatment and acupuncture. Dental surgery pricing is transparent and fair. One reviewer flagged repeated diagnostic tests without clear explanation, suggesting a gap in communication when vets order retesting.

Praised for
  • compassionate, attentive vets
  • gentle bedside manner with anxious pets
  • follow-up care and communication
  • friendly, unhurried front desk and staff
  • fair pricing for specialty work
Watch-outs
  • unnecessary repeat testing
  • poor communication on test ordering
  • felt like money grab on some diagnostic processes
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationclean-facilitycaring-bedside-mannerknowledgeable-vetsfriendly-front-deskgood-with-anxious-petsfollow-up-care
Best for: owners of anxious or stressed pets, families navigating serious illness or end-of-life care
Think twice if: concerned about unnecessary diagnostics, ask vets to explain why repeat testing is needed before proceeding

Strengths

  • vets spend unhurried time with each pet and owner
  • next-morning follow-up calls after procedures
  • experienced handling of emergency trauma and complex chronic illness
  • transparent pricing on major work like dental surgery

Worth knowing

  • Dr. Begin praised for cancer diagnosis support and ultrasound follow-up
  • Dr. Sartori known for patience with puppies and clear phone communication
  • Dr. Spadaro credited with acupuncture success extending dog's life by three years
  • Dr. Etheridge performed dental surgery with post-op morning call
  • vet tech handled anxious dog efficiently; allowed side-door entrance for dog-reactive pet
  • dental surgery range quoted upfront with clear risk disclosure

What reviews say by service

General Veterinary Care
minimal wait, friendly staff, thorough exams; one reviewer felt repeat testing was unnecessary and unclear
Emergency & Urgent Care
praised for trauma care (stitches) and follow-up; compassionate during crisis situations
Surgery & Specialty Care
dental surgery quoted fairly with transparent risks and post-op instructions; follow-up call provided
Exotic & Avian Care
listed as offered but no direct review evidence
Low-Cost & Affordable Care
pricing described as 'more or less the same' as other practices; dental work termed 'fair'

How it compares

  • Rated 4.8 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
1051
4
57
3
10
2
15
1
36

Common questions

Do they call the next day after surgery?
Yes, at least for dental procedures. One reviewer received a follow-up call the morning after dental surgery.
Are prices higher than other vets?
Reviewers report prices are comparable to other clinics. Dental surgery pricing was described as fair, and they quote ranges upfront with risk disclosure.
Can they see anxious or dog-reactive pets?
Yes. Staff let one dog-reactive pet enter through a side door. Vet techs are noted as patient and gentle with stressed animals.

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Last updated 2026-07-06