Do you offer free visits for anxious pets?

Yes. Owners mention free 'happiness visits' where anxious animals can visit the clinic, get on the scale, receive treats and pets to build comfort without a formal exam.

Will you keep me informed during my pet's procedure?

Yes. Multiple reviewers report receiving text updates from staff during surgeries and procedures.

Are your vets trained in handling anxious or reactive pets?

Yes. Reviewers consistently note the use of fear-free techniques, including exams on the floor instead of exam tables and keeping animals in the room with owners during procedures like blood draws.

Goodheart Animal Health Center

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 563 Google reviews · How we rank ›

4.8(563) 91 composite score See reviews on Google ✓ Verified

General Veterinary CareSurgery & Specialty CareVeterinary Dental CareLarge Animal & EquineLow-Cost & Affordable CareEmergency & Urgent Care

Services: General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
Reviews: 563

What recent reviews say

Owners consistently praise staff and vets for patient, gentle handling of anxious animals and genuine advocacy for their pets' wellbeing rather than upselling. Dr. Powers, Dr. Spencer, Dr. Williams, Dr. Jensen, and techs including Haley, Yesenia, and Jordyn earn repeated mention for getting on the floor with nervous dogs, explaining treatment plainly, and using fear-free methods like keeping animals in the exam room during procedures.

Reviewers highlight the clean, bright facility on Broadway, fast room turnover, text updates during procedures, and a calm atmosphere that suits stressed pets. Multiple owners note they switched from other vets specifically for Goodheart's customer service and the team's willingness to work through difficult behavior or medical anxiety without turning animals away.

Praised for

patient, gentle handling of anxious pets
compassionate vets and techs who build trust
transparent, patient-centered treatment planning
fear-free techniques and calm clinic environment
exceptional staff responsiveness and communication

compassionate-staffskilled-vetsgentle-with-animalsclear-communicationclean-facilitycaring-bedside-mannergood-with-anxious-petsresponsive-emergency-careknowledgeable-vetsfriendly-front-desk

Best for: owners of anxious or behavior-reactive dogs and cats

Think twice if: no significant complaints or caveats evident in reviews

Strengths

Fear-free techniques and handling, especially for anxious animals
Named vets and techs known for patience and attentiveness
Clear communication and treatment planning without upselling
Fast appointment flow and responsive communication by text

Worth knowing

Dr. Powers, Dr. Spencer, Dr. Williams, Dr. Jensen, and Dr. Laura named as trusted vets
Technicians Haley, Yesenia, and Jordyn mentioned for exceptional care
Fear-free techniques used (e.g., blood draws in exam room with owner present)
Free 'happiness visits' offered to anxious pets
Staff provide text updates during procedures
No exam table used; vets get on floor with nervous animals
Clinic written notes visible on exam room wall

What reviews say by service

General Veterinary Care: Multiple owners praise thorough wellness exams, clear explanations, and attentive follow-up care.
Surgery & Specialty Care: Owners report excellent communication and gentle handling during neutering, dental cleanings, and specialty procedures.
Veterinary Dental Care: Dental cleanings conducted with patience and calming techniques for anxious animals.
Emergency & Urgent Care: Staff willing to work through complex behavioral and medical anxiety cases other vets turned away.
General Veterinary Care: Strong reputation for treating anxious pets without rushing or overwhelming them.

How it compares

Rated 4.8 against a 4.58 average across the 174 general veterinary care businesses listed here.
Has more Google reviews than 78% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 86

Review volume 100

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

524

Common questions

Do you offer free visits for anxious pets?: Yes. Owners mention free 'happiness visits' where anxious animals can visit the clinic, get on the scale, receive treats and pets to build comfort without a formal exam.
Will you keep me informed during my pet's procedure?: Yes. Multiple reviewers report receiving text updates from staff during surgeries and procedures.
Are your vets trained in handling anxious or reactive pets?: Yes. Reviewers consistently note the use of fear-free techniques, including exams on the floor instead of exam tables and keeping animals in the room with owners during procedures like blood draws.

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