Most reviewers praise the vets and staff for genuine care, lower-than-average costs, and personalized attention. Dr. Cheng, Dr. Liu, and Dr. Hart are named as compassionate clinicians who spend time with worried pet owners. The clinic sends follow-up texts checking on animals post-visit and handwritten condolence letters to grieving owners.
Serious concerns emerge in a minority of reviews. Two one-star accounts describe diagnostic failures: one dog's lung tumor missed during a routine exam months after a fainting spell was misdiagnosed as vertigo; another points to a misread cancer report that caused unnecessary emotional trauma. A cat owner reported distressing bloodwork attempts (four failed draws) and returned skin irritation. A one-star review flags confusion between website claims and staff knowledge about internal medicine services, and another disputes pricing transparency on routine shots.
VIDA earns loyalty through staff who genuinely care and move fast on diagnosis and treatment. Reviewers praise weekend hours, in-house pharmacy, affordable pricing, and follow-up calls, though some note inconsistent vets and a few report costly misdiagnosis.
Reviewers consistently describe attentive vets (notably Dr. Monica Watterud and Dr. Molly Cominsky) who catch issues other clinics miss and take time to explain treatment options in detail. The team excels at calming nervous or reactive animals, reviewing prior records, and following up with specific recommendations. Staff welcome new clients warmly and handle sensitive pricing conversations without pressure. The clinic maintains a clean facility with thoughtful touches like allowing cats to explore the exam room before appointments. Dogs with behavioral stress and cats with anxiety both receive consistent praise for gentle, stress-free visits.
No individual review text is available. The business is registered in University Hills and lists surgical services including ACL repair, foreign body removal, dental work, and tumor surgery on their website for the Denver area.
Last updated 2026-07-06