Most visits feel unhurried and supported: staff explain everything clearly, and vets like Erika Olson and Danielle Graziano kneel to meet anxious pets at eye level. Dental surgery, senior care, and end-of-life consultations draw particular praise for compassion. One customer's dog was refused care mid-exam due to nervousness; prescriptions were issued without clear explanation, and a consultation fee appeared on the bill without consent. That same reviewer later got their dog vaccinated elsewhere without medication or issue. Cash-only payment also inconveniences some.
Dr. Jan Facinelli runs a Wheat Ridge clinic focused on holistic and alternative veterinary care. Nearly all reviewers praise her knowledge of homeopathy and acupuncture, her gentleness with scared pets, and her willingness to answer questions openly. One negative review flagged a $450 phone consultation charge and insensitive communication after a pet's death.
Staff are warm and handle anxious pets gently, making quick work of routine vaccines at prices below typical clinic rates. One incident where CareCredit payment was promised but not actually accepted marred an otherwise solid low-cost vaccination stop.
Most visits deliver straightforward, affordable care with staff reviewers describe as kind and attentive. Dental cleanings, vaccines, and urgent exams run at transparent prices; customers from 40 minutes away return for value that doesn't compromise quality. Two recent complaints center on lack of veterinarian face-time and friction over diagnostic scope when budgets are tight, though these stand apart in a strongly positive pattern. Dr. Mausbach is named favorably. End-of-life care receives particular praise for gentleness and memorial support. The clinic handles routine surgery and dental work in-house. Reviewers consistently note speed of scheduling and clarity about what their pet needs.
Last updated 2026-07-06