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VCA Central Park Animal Hospital

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 375 Google reviews · How we rank ›

4.4(375) 75 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Care
VCA Central Park Animal Hospital
Services
General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
Reviews
375

What recent reviews say

VCA Central Park draws strong marks for compassionate handling of difficult cases and fast appointment slots, but reviewers consistently cite inflated pricing and breakdowns in basic administrative care. Several long-time clients report cost-driven departures after encountering poor communication about treatment options, prescription refusals, and staff turnover that undermined continuity of care.

Recent shift: Consistent pattern over past year: long-time clients (7+ years) cite worsening experience over time. Earlier reviews praise consistency and vet relationships; recent reviews report staff turnover, changing treatment plans without continuity, and cost escalation. One 2-star review updated after management contact, but broader tone suggests corporate cost-focus replacing personal care model.

Praised for
  • skilled and compassionate vets
  • quick appointment availability
  • gentle with anxious pets
  • kind end-of-life care
  • named staff standouts (Dr. Rice, Dr. Moon, Stevie, Zelle)
Watch-outs
  • expensive compared to competitors
  • poor record management and communication failures
  • defensive or rude vet staff on prescription issues
  • inconsistent care and staff turnover
  • low responsiveness to customer complaints
compassionate-staffskilled-vetsexpensivegentle-with-animalspoor-communicationlong-wait-timescaring-bedside-manner
Best for: Owners needing urgent same-day appointments and compassionate end-of-life care, if budget allows.
Think twice if: Budget-conscious owners should compare pricing carefully; those on long-term insulin or prescription management may face prescription release barriers and should verify flexibility upfront.

Strengths

  • Same-day or next-hour appointments
  • Dr. Rice, Dr. Moon, and tech staff praised for gentleness
  • Strong compassionate care for euthanasia and end-of-life support

Worth knowing

  • Dr. Rice and Dr. Eury Rice named as standout vets
  • Vet tech Stevie and Zelle praised for kindness
  • Same-hour appointment obtained for eye infection (Review 8)
  • Cremation service includes engraved ash box
  • Policy requires prescriptions to be signed by vet; refusal to release to third-party pharmacies noted
  • Dental cleaning quoted $1500-$2000 vs Banfield $900 for same service

What reviews say by service

General Veterinary Care
Quick appointments and friendly staff offset by high routine lab costs and communication failures on routine prescriptions.
Emergency & Urgent Care
Same-hour emergency appointments available; fast intake noted for urgent eye infection.
Veterinary Dental Care
Quoted prices $1500-$2000 for cleaning and extraction; reviewers report significantly lower costs elsewhere ($900 for same services).
Surgery & Specialty Care
Orthopedic and soft tissue surgery offered; compassionate care during difficult diagnostic cases praised, but some reviewers felt diagnostic testing prioritized over symptom treatment.
Low-Cost & Affordable Care
Explicitly not positioned as low-cost; pricing consistently cited as high relative to local competitors.

How it compares

  • Rated 4.4 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
287
4
36
3
6
2
9
1
37

Common questions

How quickly can I get an appointment?
One reviewer reported getting in within the same hour for an urgent eye infection; another noted appointments typically took days at their previous vet. Same-day or next-hour availability appears possible for urgent cases.
Will VCA release prescriptions to outside pharmacies?
No. Reviewers report VCA does not communicate with external prescription services like 1-800-PetMeds. You must obtain a signed paper prescription in person from the office, and VCA encourages use of their own pharmacy.
How much does a dental cleaning and extraction cost?
VCA quoted $1500-$2000; a reviewer obtained the same services (cleaning, extraction, blood work, anesthesia) at Banfield for just under $900.

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House Call & Mobile VetGeneral Veterinary Care

Last updated 2026-07-06