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VCA Aspenwood Animal Hospital

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 271 Google reviews · How we rank ›

4.5(271) 82 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Care
VCA Aspenwood Animal Hospital
Services
General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
Reviews
271

What recent reviews say

Reviewers consistently praise the vets (especially Dr. Berman and Dr. Rodrigues) for kindness, expertise, and willingness to fit in urgent cases. Direct text follow-ups and personalized care are standout touches. However, a minority describe frustrating front-desk interactions and one reviewer felt pressured to take cheaper antibiotics without clear explanations of severity.

Praised for
  • compassionate vets
  • strong vet-patient relationships
  • responsive follow-up care
  • skilled diagnostics and surgery
Watch-outs
  • front office unprofessionalism
  • rushed or dismissive diagnosis
  • poor communication on treatment options
skilled-vetscompassionate-staffcaring-bedside-mannerresponsive-emergency-carefollow-up-carepoor-communication
Best for: Owners with senior or multi-pet households seeking continuity with an experienced vet.
Think twice if: Front desk responsiveness to phone questions and record requests has been inconsistent; clarify treatment costs and severity upfront at initial visit.

Strengths

  • vets known by name (Dr. Berman, Dr. Rodrigues, Dr. Kelly)
  • same-day emergency squeezes and fast intake
  • direct text updates on pet progress

Worth knowing

  • Dr. Berman specializes in senior cat care
  • Dr. Austin Rodrigues and Dr. Kelly named for speed and follow-up
  • App available to track pet care records
  • Have accommodated emergency drop-ins (e.g., injured rabbit)
  • Staff send direct texts after appointments to check on recovery

What reviews say by service

General Veterinary Care
Vets deliver thoughtful diagnosis and care; front office communication lags
Surgery & Specialty Care
Reviewers praise surgical outcomes and orthopedic expertise
Veterinary Dental Care
Advanced dental services offered; no complaint details in reviews
Emergency & Urgent Care
Staff have fit in sick pets early and handled urgent cases compassionately

How it compares

  • Rated 4.5 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 67
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
217
4
23
3
4
2
8
1
19

Common questions

Can you text me updates on my pet after an appointment?
Yes. Vets and staff send direct texts to check on pet recovery, according to multiple recent reviews.
Do you have same-day emergency slots?
Staff have squeezed in sick pets early morning in urgent situations. Call ahead to discuss availability.
Which vets are mentioned most often?
Dr. Berman (senior cats), Dr. Austin Rodrigues, and Dr. Kelly are named for quick care and follow-up.

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Last updated 2026-07-06