50 low data
Lutz Liana DVM
5.0(1)
One reviewer reports long-term trust in the staff and doctors, and brings multiple pets here despite finding costs high. Evidence is limited to a single review.
General Veterinary Care
VCA Anderson Animal Hospital
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Care
- Services
- General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
- Reviews
- 347
What recent reviews say
Most visits deliver attentive, kind care with vets who spend time explaining your options and follow up afterward. Dr. Roberts, Dr. Lewis, Dr. Stocks, and Dr. Jen stand out for genuine attention to nervous pets and complex cases. A handful of negative visits mention staff who were dismissive or rough with anxious dogs, and one account privacy issue surfaced, but these are exceptions in a largely positive pattern.
The hospital serves rescue and adopted animals well, handles puppy and senior exams with care, and excels at end-of-life support. Euthanasia visits receive particular praise for dignity and compassion. Some reviewers felt pressured or judged, though more often clients praise the lack of upselling and clear cost discussion.
Praised for
- compassionate end-of-life care
- thorough explanations and follow-up calls
- gentle handling of anxious pets
- knowledgeable vets who research for you
- no pressure to upsell
Watch-outs
- some staff lack patience with anxious or traumatized dogs
- inconsistent bedside manner between vets
- account privacy concerns in one case
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationcaring-bedside-mannerknowledgeable-vetsfollow-up-care
Best for: Families with rescue or anxious pets who value calm handling and post-visit check-ins.
Think twice if: A few reports of rough handling or dismissive staff with nervous dogs; experience varies by clinician.
Strengths
- named vets (Dr. Roberts, Dr. Lewis, Dr. Stocks, Dr. Jen) praised for attentiveness
- follow-up calls and texts after visits
- thoughtful, unhurried end-of-life care
- rescue-animal expertise
Worth knowing
- Dr. Roberts helped research international travel requirements for an adventure cat
- Dr. Susan Lewis performed emergency surgery and checked in after
- Dr. Jen checked in by phone the day after an appointment
- Follow-up texts and calls standard for post-care
- Staff helped new puppy owners establish dietary routines and tracked progress
What reviews say by service
- General Veterinary Care
- Thorough exams with clear cost and treatment discussions; follow-up support common.
- Surgery & Specialty Care
- Dr. Lewis recommended and performed emergency surgery; post-op check-in praised.
- Emergency & Urgent Care
- Kennel cough and urgent cases handled; some reports of rushed or inconsistent care with anxious dogs.
- Veterinary Dental Care
- Dental X-rays and cleanings offered; specific experience not detailed in reviews.
- Low-Cost & Affordable Care
- Accepts shelter vouchers; reviewers report no pressure to upsell expensive services.
How it compares
- Rated 4.4 against a 4.58 average across the 174 general veterinary care businesses listed here.
- Has more Google reviews than 59% of the businesses in this directory.
How we scored this
Ranking Method Star rating 61
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
267
4
30
3
9
2
9
1
32
Common questions
- Do you offer a free first exam?
- Yes, if you have a Foothills Animal Shelter voucher. The exam covers basic wellness check, though specific findings may have associated costs.
- Will the vet follow up after my visit?
- Yes. Staff typically send follow-up texts or calls to check on your pet's recovery post-procedure or visit.
- How do vets handle nervous or rescue dogs?
- Experiences vary. Most vets are patient and gentle with anxious pets; some reviews praise slow, calming approaches. A few cases report rushed or rough handling, so your clinician matters.
Similar veterinarians nearby
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Dr. Baye and her team (Lee and Tali mentioned by name) have built loyalty spanning decades with personal attention and restraint on costs. Patients describe her as genuinely knowledgeable, willing to fit in urgent walk-ins, and trusted enough to forego second opinions even for major decisions.
General Veterinary CareSurgery & Specialty CareLow-Cost & Affordable Care
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Bear Valley Veterinary Care Center
4.3(381)✓ Verified
Bear Valley wins loyalty through attentive care and surgical skill. Staff members like Dr. Brown, Dr. Stevenson, Dr. Thomas, Sarah, and Fabi earn consistent praise for patience with nervous animals and clear explanations. Several long-term clients credit the clinic with complex surgeries others declined. The main friction point is cost: at least one reviewer found prices significantly higher than competitors offering similar service, raising questions about value retention. The clinic lists emergency care, laser therapy, dental cleaning, and preventative services on their website and claims Gold Certified Cat Friendly Practice status. Reviewers name follow-up texts from staff, behavioral support for anxious older dogs, and willingness to take time during appointments. A small number flag rudeness or upselling, suggesting experience varies by visit.
General Veterinary CareSurgery & Specialty CareLow-Cost & Affordable Care