Does the clinic show my pet what will happen before a procedure?

Yes; techs routinely show animals the procedure beforehand to reduce stress.

Will I get a price quote before dental work or surgery?

Yes; Dr. Knerr provided a dental quote while the owner was in the office, and the final bill matched the estimate.

Do they call after my appointment to check on my pet?

Yes; multiple reviewers report follow-up calls to see how pets are recovering.

GoodVets Golden

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 126 Google reviews · How we rank ›

4.6(126) 83 composite score See reviews on Google ✓ Verified

General Veterinary CareEmergency & Urgent CareSurgery & Specialty CareExotic & Avian Care

Services: General Veterinary Care, Emergency & Urgent Care, Surgery & Specialty Care
Reviews: 126

What recent reviews say

Staff and vets greet returning pets like family and invest in calming anxious animals, from routine vaccines to complex surgery recovery. Dr. Hess and Dr. Knerr stand out for patience with rescue dogs and cats needing extended care, with post-visit follow-ups and condolence notes; pricing stays transparent with quotes given upfront and no pressure to buy unnecessary treatments.

Multiple reviews cite emergency visits resolved with professionalism and detailed notes, emergency attention to strays, and dental work quoted accurately with results matching the estimate. Techs show animals procedures beforehand to reduce stress.

Praised for

compassionate and attentive staff
skilled vets with specialist expertise
gentle with anxious or stressed pets
transparent pricing with no unnecessary upselling
follow-up care and emotional support

Watch-outs

overpriced for services
viewed as business-focused rather than care-focused

compassionate-staffskilled-vetsgentle-with-animalsclear-communicationclean-facilitycaring-bedside-mannertransparent-pricingfollow-up-careknowledgeable-vetsgood-with-anxious-petsfriendly-front-desk

Best for: Owners of anxious, rescue, or medically complex pets seeking compassionate, transparent care.

Think twice if: One review flagged pricing as high; confirm cost estimates before committing to elective procedures.

Strengths

Staff and vets invest extra time in anxious rescue and shelter animals
Transparent pricing with upfront quotes and no upselling
Follow-up calls and emotional support after appointments
Named vets (Dr. Hess, Dr. Knerr, Dr. Morgan) praised for specialized patience with complex cases

Worth knowing

Dr. Hess specializes in anxious rescue animals and tries multiple comfort techniques across visits
Dr. Knerr led dental consultation with quote given in office; final bill matched estimate
Staff sent condolence card and memorial seeds after patient death
Emergency intake of stray cat included chip scanning and chip registration follow-up
Techs show animals procedures before performing them

What reviews say by service

General Veterinary Care: Vaccination and routine visits praised for attentiveness to pet comfort and professional atmosphere.
Emergency & Urgent Care: Bite wound assessment and emergency intake handled with calm demeanor, detailed notes, and professional response.
Surgery & Specialty Care: Dental surgery and tumor removal tracked closely with transparent pre-op quotes, stable post-op outcomes, and complication management over months.
Exotic & Avian Care: No specific review detail; category supported by directory listing only.

How it compares

Rated 4.6 against a 4.58 average across the 174 general veterinary care businesses listed here.
Has more Google reviews than 39% of the businesses in this directory.

How we scored this

Ranking Method

Star rating 73

Review volume 91

Review recency 100

Review sentiment 70

Profile completeness 100

Verification 30

Rating breakdown

111

Common questions

Does the clinic show my pet what will happen before a procedure?: Yes; techs routinely show animals the procedure beforehand to reduce stress.
Will I get a price quote before dental work or surgery?: Yes; Dr. Knerr provided a dental quote while the owner was in the office, and the final bill matched the estimate.
Do they call after my appointment to check on my pet?: Yes; multiple reviewers report follow-up calls to see how pets are recovering.

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