Evans East Animal Hospital
Most clients report genuine warmth from vets and staff, with several long-term customers (one 30 years) praising the clinic's balance of medical skill and compassion. Doctors like Gao, Lipkin, Cole, Trainor, and Kuball are named for attentiveness and thorough explanations. One recent owner of a puppy faced unexpected duplicate charges and poor refund handling; another reported serious phone triage failures that led to a costly emergency hospitalization, then inadequate follow-up care. These billing and communication issues warrant asking detailed questions before your first visit. Dental cleanings and surgical procedures receive strong praise for caring aftercare. The clinic sends updates by phone and text, though responsiveness gaps emerge during crises.
