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CityVet | Capitol Hill Veterinary Clinic & Urgent Care

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 472 Google reviews · How we rank ›

4.4(472) 79 composite score See reviews on Google ✓ Verified
General Veterinary CareSurgery & Specialty CareVeterinary Dental CareLow-Cost & Affordable CareEmergency & Urgent CareExotic & Avian Care
CityVet | Capitol Hill Veterinary Clinic & Urgent Care
Services
General Veterinary Care, Surgery & Specialty Care, Veterinary Dental Care
Reviews
472

What recent reviews say

Staff greet pets with genuine warmth, keep appointments running on time, and often call to check in the next day. Prices undercut many Denver clinics and vets explain options without pushing unnecessary services, though recent reviews flag sudden fee changes and pricing opaque compared to past billing.

The clinic handles routine dentals and urgent cases with skill, names like Dr. Osburn and Dr. Perez appearing repeatedly in praise for diagnostics and follow-up care. One long-term client and another newer visitor both note the team's patience with anxious animals. The main friction points are a "free exam" promotion that left new adopters charged unexpectedly, and a handful of complaints about medication choices and cost creep.

Recent shift: Pricing complaints have emerged in recent months; clients report unexpected fee increases (checkup cost jumped from $160 to $350) and pricing inconsistencies that contrast with earlier praise for affordability. This shift undermines a formerly strong USP.

Praised for
  • punctual appointments
  • compassionate staff and vets
  • good with anxious pets
  • affordable pricing relative to peers
  • post-appointment follow-up calls
Watch-outs
  • promotional confusion over free exams
  • pricing inconsistencies and sudden increases
  • expensive relative to other Denver vets
  • medication choices questioned
  • handling of stressed animals
compassionate-staffskilled-vetsfriendly-front-deskgood-with-anxious-petstransparent-pricingfollow-up-carecaring-bedside-mannertransparent-pricing
Best for: Pet owners who value on-time appointments and low-pressure, transparent care for anxious or reactive animals.
Think twice if: Ask upfront about current pricing for annual checkups and medication refills; clarify any promotional offers before booking.

Strengths

  • Punctual appointment schedule
  • Named vets known for diagnostics
  • Follow-up care calls from staff
  • Prices competitive with Denver area

Worth knowing

  • Dr. Osburn praised for diagnosing chronic illness and managing long-term care
  • Dr. Perez noted for patience with questions and honest recommendations
  • Tech Oakleigh and front-desk staff Oliver mentioned by name for thoroughness and customer service
  • Staff call clients the day after appointments to check on pets
  • Four-year client reports consistent cost-conscious approach and safety focus

What reviews say by service

General Veterinary Care
Staff keep appointment times; vets explain care options without pressure.
Emergency & Urgent Care
Will accommodate after-hours urgent cases, though limited review evidence.
Surgery & Specialty Care
Spay and neuter offered; one client mentions surgical procedure handled well.
Veterinary Dental Care
Ingrown nail extraction and trimming praised for speed and pet comfort.
Low-Cost & Affordable Care
Prices undercut other Denver clinics and avoid unnecessary upsells, though recent billing changes raise concern.
Exotic & Avian Care
No review evidence provided.

How it compares

  • Rated 4.4 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 61
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
371
4
29
3
13
2
15
1
44

Common questions

Do they handle emergency cases outside regular hours?
One review mentions they opened their door for an urgent case, though staffing and availability for after-hours emergencies is not detailed.
Will they work with me if I'm on a tight budget?
Multiple clients report staff review all options and recommend cost-effective choices, and prices typically run lower than suburban Denver vets. However, recent reviews flag sudden increases in routine checkup costs, so confirm pricing at booking.
Are they good with anxious or reactive pets?
Yes. A four-year client with an extremely anxious dachshund reports the staff are great with nervous animals. One review noted the clinic is not 'fear free' and requested sedation for a stressed cat, so experience varies by pet and situation.
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Last updated 2026-07-06