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Chewy Vet Care 9+Co

Updated 2026-07-06 · 1,309 reviewed · 191 listed · Scored from 272 Google reviews · How we rank ›

4.8(272) 86 composite score See reviews on Google ✓ Verified
General Veterinary CareVeterinary Dental CareLow-Cost & Affordable Care
Chewy Vet Care 9+Co
Services
General Veterinary Care, Veterinary Dental Care, Low-Cost & Affordable Care
Reviews
272

What recent reviews say

Most visits leave owners impressed by how calm and cared-for their pets feel, with staff treating animals gently and vets explaining every step clearly. Dr. Johnson, Dr. Robb, Dr. Todd and named techs like Shannon, Yesi, and Sara earned specific praise for attentiveness and knowledge.

The experience works best for owners seeking compassionate, unhurried exams; a small number report high bills and slow responses when complications arose. One detailed complaint alleged medication guidance lacked warnings about side effects and that medical advice (like wrapping a wound instead of providing airflow) caused further infection, though the clinic later reimbursed that customer.

Recent shift: One detailed negative review from a month ago (later addressed with reimbursement) alleged medication guidance and wound care failures leading to pet deterioration; no recent shift in overall sentiment since the bulk of reviews remain five-star, but this complaint deserves weight as a specific service failure.

Praised for
  • gentle, calm handling of animals
  • knowledgeable, clear communication from vets
  • friendly, attentive staff by name
  • compassionate care and bedside manner
  • convenient scheduling and quick appointments
Watch-outs
  • pricing perceived as high despite plan
  • slow response to follow-up concerns
  • communication gaps around medication side effects
  • inconsistent handling of pet health complaints
compassionate-staffskilled-vetsgentle-with-animalsclear-communicationcaring-bedside-mannerfriendly-front-deskknowledgeable-vetsexpensive
Best for: Pet owners wanting calm, gentle exams and clear explanations, especially those relocating or seeking a backup vet.
Think twice if: Budget is tight; several reviewers noted high costs and one experienced billing surprises plus slow responses to post-visit health concerns.

Strengths

  • staff greet animals by name and keep patient photo albums
  • vet explains treatment options and costs transparently at each step
  • remote chat option with vets and vet techs via Chewy app

Worth knowing

  • Named vets: Dr. Johnson, Dr. Robb, Dr. Todd
  • Named techs/staff: Samantha, Amanda (front desk), Shannon (vet tech), Yesi (tech), Sara (nurse), Tess, Maddie, Jess
  • Clinic keeps photo albums of patients including first-ever patient at this location
  • Aftercare summaries include personal touch alongside medical info
  • Chewy app and pet portal integrate appointments and customer service
  • One complaint alleged slow response to medication side effects and suboptimal wound care advice

What reviews say by service

General Veterinary Care
Owners consistently praised gentle handling, knowledgeable exams, and clear cost discussion; one complaint alleged slow follow-up on medication side effects.
Veterinary Dental Care
No reviews mention dental care specifically.
Low-Cost & Affordable Care
Multiple reviewers noted pricing felt high; one mentioned relying on insurance reimbursement.

How it compares

  • Rated 4.8 against a 4.58 average across the 174 general veterinary care businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 85
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
254
4
4
3
2
2
1
1
11

Common questions

Can I schedule a vet appointment quickly?
Yes; one reviewer reported being able to get in for an appointment quickly, and the clinic is open seven days a week.
What happens after my pet's visit?
You receive an aftercare summary from the vet with medical information and personal notes. The Chewy app and pet portal help manage records and follow-up.
Does Chewy Vet Care offer remote vet visits?
Yes; their website lists chat with licensed vet tech and chat with vet team options.
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Last updated 2026-07-06