Reviewers consistently describe a clinic that treats nervous and elderly dogs with marked gentleness, follows up with calls after visits, and keeps fees lower than chain practices. Dr. MacKenzie, Dr. Haleigh, Dr. Howard, vet tech Stephanie, and front desk Phoebe earn repeated praise for listening carefully, moving at a pet's pace, and remembering animals across years of care.
Staff accommodate urgent same-day visits and handle end-of-life appointments with particular tenderness, setting up bedside comforts and allowing private goodbyes. Long-term clients note the clinic has maintained its standards under new ownership and remains a locally owned alternative to private equity veterinary chains.
All nine reviews are five-star. Reviewers consistently praise Dr. Howard and staff for genuine warmth with anxious pets, follow-up calls, and a calm environment. The clinic positions itself as small-town and personal while offering advanced services.
Owners consistently praise a warm, competent clinic where vets and technicians spend time explaining care options without pressure. Dr. Parker, Dr. Sylvia Berns, and technicians like Kortnee earn specific mentions for treating anxious or elderly pets with genuine patience; end-of-life care receives particular credit. One serious complaint involved a $1,500-2,200 gap between phone and in-person cost estimates for dental extraction, though most reviews praise reasonable pricing and same-day emergency slots. Their website lists Fear Free certification, and the team excels at serving senior and nervous pets with calm, informed care. Extended hours and availability on holidays stand out. A small caveat: initial pricing quotes over the phone may not match what an evaluation reveals, and published online hours have sometimes lagged behind actual clinic schedule.
Staff members by name-April, Dr. Landry, Sexton, Dr. Carrera-Weissler, and Martha-appear repeatedly in praise. Reviewers note fast check-ins, gentle handling of anxious pets, and vets who explain options and answer questions thoroughly. The main friction points are the lack of online record access, call center routing for phone contact, and the built-in reality that you often see a different vet each visit. Families seeking affordable routine care and vaccinations get strong marks here. Strengths include same-day appointments when needed, fair pricing, and staff who take time with nervous animals. Their website lists grooming and training alongside medical services, though reviews focus on the vet side. Consider the record-access limitation and call routing if you need seamless online management of pet health documentation.
Last updated 2026-07-06